Privacy policy
Last Updated: July 30, 2026
This Privacy Policy explains how GizLoop ("we," "our," or "us") collects, uses, stores, and shares your personal information when you visit our website, make a purchase, create an account, contact us, or otherwise use our services.
Our store is powered by Shopify, which provides the e-commerce platform that enables us to sell our products and services.
By using our website, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
Payment Information
Payments are securely processed through our payment providers.
We do not store your complete credit card or debit card information on our servers.
Order Information
- Products purchased
- Order history
- Returns
- Refunds
- Exchanges
Device Information
We automatically collect certain information, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Time Zone
- Cookies
- Website Usage Data
2. How We Collect Information
We collect information:
- Directly from you when you place an order.
- When you contact customer support.
- When you subscribe to marketing emails.
- Automatically through cookies and similar technologies.
- Through Shopify and trusted third-party service providers.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Process payments.
- Arrange shipping and delivery.
- Provide customer support.
- Respond to inquiries.
- Improve our website and shopping experience.
- Detect fraud and protect our business.
- Comply with legal obligations.
- Send order updates and service-related communications.
- Send marketing emails if you have chosen to receive them.
4. Cookies
Our website uses cookies and similar technologies to:
- Keep your shopping cart active.
- Remember your preferences.
- Improve website performance.
- Analyze website traffic.
- Personalize your shopping experience.
You can manage or disable cookies through your browser settings, although some features of the website may not function properly.
5. Sharing Your Information
We only share your information when necessary.
This may include:
- Shopify
- Payment processors
- Shipping and fulfillment partners
- Customer support providers
- Analytics providers (such as Google Analytics, if enabled)
- Marketing platforms (only where applicable)
- Government authorities when required by law
We do not sell your personal information.
6. Shopify
Our store is hosted by Shopify.
Shopify collects and processes certain information to operate our online store, process orders, improve security, and provide services.
To learn more about Shopify's privacy practices, please visit:
7. International Data Transfers
Because our business serves customers in multiple countries, your personal information may be transferred to and processed in countries other than your own.
Where required by law, we take appropriate measures to protect your personal information during such transfers.
8. Data Security
We use commercially reasonable administrative, technical, and organizational measures to protect your personal information.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders.
- Provide customer support.
- Meet legal, tax, and accounting requirements.
- Resolve disputes.
- Enforce our agreements.
10. Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information.
- Request a copy of your data.
- Withdraw consent where applicable.
- Object to certain types of processing.
- Opt out of marketing communications.
To exercise these rights, please contact us using the information below.
11. Children's Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can delete it.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
13. Marketing Communications
If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time by:
- Clicking the Unsubscribe link in our emails, or
- Contacting us directly.
Even if you unsubscribe from marketing emails, we may still send important service-related emails regarding your orders.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated Last Updated date.
Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
GizLoop Customer Support
Email: support@gizloop.com
We aim to respond to all privacy-related requests within 30 days, or sooner where required by applicable law.
