Shipping policy
Last Updated: August 31, 2026
Thank you for shopping with GizLoop. We are committed to delivering your order as quickly and safely as possible. Please read this Shipping Policy carefully to understand how we process and ship orders.
Shipping at a Glance
🌍 Shipping Available: Worldwide, subject to product and destination availability
⏱️ Processing Time: 1–5 Business Days
🚚 Estimated Delivery: 7–18 Business Days
📦 Tracking: Available where applicable
📧 Customer Support: support@gizloop.com
1. Order Processing
All orders are processed after payment has been successfully received and verified.
Orders are typically processed within 1–5 business days.
Certain products may require additional processing time depending on supplier availability, inventory verification, customization (if applicable), or seasonal demand.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, where available.
2. Shipping Destinations
GizLoop ships worldwide, subject to product availability, shipping carrier coverage, and destination-country restrictions.
Shipping availability may vary depending on the product and destination.
Certain countries, regions, territories, or remote locations may have limited or unavailable shipping options due to carrier restrictions, customs regulations, or other logistical limitations.
If we are unable to ship to your location after an order is placed, we will notify you promptly and issue a full refund.
3. Estimated Delivery Times
Estimated delivery times begin after your order has been processed and shipped.
For most international destinations, estimated delivery is:
7–18 Business Days
Delivery times may vary depending on the destination, carrier, customs processing, and local delivery conditions.
These delivery estimates are provided for guidance only and are not guaranteed.
Delivery times may be affected by:
- Customs clearance
- Carrier operations
- Weather conditions
- Public holidays
- Peak shopping seasons
- Supplier processing times
- Local delivery services
- Transportation disruptions
- Other circumstances beyond our reasonable control
4. Shipping Costs
Shipping charges are calculated and displayed during checkout before payment is completed.
Shipping costs may vary depending on:
- Destination country or region
- Product size and weight
- Shipping method
- Carrier availability
- Other logistical factors
The applicable shipping cost will be shown at checkout before you complete your purchase.
5. Order Tracking
Once your order has been shipped, tracking information will be sent to your email address whenever tracking is available.
Please allow 24–72 hours for tracking information to become active after shipment.
Some shipping methods or destinations may not provide detailed tracking throughout the entire delivery journey.
6. Customs Duties and Import Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country's customs authorities.
These charges are determined by the applicable local authorities and are the responsibility of the customer unless otherwise stated during checkout.
GizLoop has no control over these charges and cannot guarantee or estimate the amount that may be charged.
Customers are responsible for complying with applicable import regulations in their destination country.
7. Shipping Delays
While we strive to deliver all orders within the estimated delivery timeframe, delays may occur due to circumstances beyond our reasonable control.
These may include:
- Customs inspections
- Severe weather
- Transportation disruptions
- Carrier delays
- Supplier delays
- Public holidays
- High order volumes
- Customs or regulatory requirements
- Other unforeseen events
We appreciate your patience and will do our best to assist you if your shipment experiences a significant delay.
8. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
If incorrect or incomplete shipping information is provided:
- Delivery delays may occur.
- The package may be returned or lost.
- Additional shipping charges may apply if reshipment is requested.
GizLoop is not responsible for orders delivered to an address provided incorrectly by the customer.
9. Lost or Missing Packages
If your package appears to be lost or has not arrived within a reasonable time after the estimated delivery window, please contact us.
We will work with our shipping partners to investigate the shipment and determine an appropriate resolution.
If a package is confirmed lost by the shipping carrier, we will work with you to provide an appropriate resolution, which may include a replacement or refund where applicable.
10. Split Shipments
To provide faster fulfillment, orders containing multiple items may be shipped separately from different warehouses or fulfillment partners.
As a result:
- Items may arrive on different dates.
- You may receive multiple tracking numbers.
- There is no additional shipping charge for split shipments unless stated otherwise during checkout.
11. Delivery Confirmation
Once a shipment has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.
If your tracking shows that your order has been delivered but you cannot locate it, we recommend:
- Checking around your delivery location.
- Asking family members, neighbors, or building management.
- Contacting your local delivery carrier.
If you still require assistance, please contact us. We will do our best to help investigate the issue.
12. Contact Us
If you have any questions regarding shipping or your order, please contact us.
GizLoop Customer Support
📧 Email: support@gizloop.com
Response Time: We aim to respond to all customer inquiries within 24–48 business hours.
