Shipping policy

Last Updated: July 30, 2026

Thank you for shopping with GizLoop. We are committed to delivering your order as quickly and safely as possible. Please read this Shipping Policy carefully to understand how we process and ship orders.

1. Order Processing

All orders are processed after payment has been successfully received and verified.

  • Orders are typically processed within 1–5 business days.
  • Certain products may require additional processing time depending on supplier availability, inventory verification, customization (if applicable), or seasonal demand.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (where available).

2. Shipping Destinations

GizLoop ships to multiple countries worldwide.

Shipping availability may vary depending on the product and destination.

If we are unable to ship to your location after an order is placed, we will notify you promptly and issue a full refund.

3. Estimated Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

Region Estimated Delivery Time
United States 7–15 Business Days
Canada 8–18 Business Days
United Kingdom 7–15 Business Days
Australia 8–18 Business Days
New Zealand 8–18 Business Days
Europe 7–18 Business Days
Other Countries 10–25 Business Days

These delivery estimates are provided for guidance only and are not guaranteed.

Delivery times may vary due to:

  • Customs clearance
  • Carrier operations
  • Weather conditions
  • Public holidays
  • Peak shopping seasons
  • Supplier processing times
  • Local delivery services
  • Other circumstances beyond our reasonable control

4. Shipping Costs

Shipping charges are calculated and displayed during checkout before payment is completed.

From time to time, GizLoop may offer free shipping promotions on selected products or destinations.

5. Order Tracking

Once your order has been shipped, tracking information will be sent to your email address whenever tracking is available.

Please allow 24–72 hours for tracking information to become active after shipment.

6. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country's customs authorities.

These charges are determined by your local government and are the responsibility of the customer unless otherwise stated during checkout.

GizLoop has no control over these charges and cannot estimate their amount.

7. Shipping Delays

While we strive to deliver all orders within the estimated delivery timeframe, delays may occur due to circumstances beyond our reasonable control.

These may include:

  • Customs inspections
  • Severe weather
  • Transportation disruptions
  • Carrier delays
  • Supplier delays
  • Public holidays
  • High order volumes
  • Other unforeseen events

We appreciate your patience and will do our best to assist you if your shipment experiences significant delays.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If incorrect or incomplete shipping information is provided:

  • Delivery delays may occur.
  • The package may be returned or lost.
  • Additional shipping charges may apply if reshipment is requested.

GizLoop is not responsible for orders delivered to an address provided incorrectly by the customer.

9. Lost or Missing Packages

If your package appears to be lost or has not arrived within a reasonable time after the estimated delivery window, please contact us.

We will work with our shipping partners to investigate the shipment and determine an appropriate resolution.

10. Split Shipments

To provide faster fulfillment, orders containing multiple items may be shipped separately from different warehouses or fulfillment partners.

As a result:

  • Items may arrive on different dates.
  • You may receive multiple tracking numbers.
  • There is no additional shipping charge for split shipments unless stated otherwise during checkout.

11. Delivery Confirmation

Once a shipment has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.

If your tracking shows that your order has been delivered but you cannot locate it, we recommend:

  • Checking around your delivery location.
  • Asking family members, neighbors, or building management.
  • Contacting your local delivery carrier.

If you still require assistance, please contact us. We will do our best to help investigate the issue.

12. Contact Us

If you have any questions regarding shipping or your order, please contact us.

GizLoop Customer Support

Email: gizloop.support@gmail.com

We aim to respond to all customer inquiries within 24–48 business hours.